Shipping policy
Last updated: July 16, 2026
This Shipping Policy explains how Senqir processes and ships orders for chandeliers, pendant lights, wall lights, and related lighting products within the United States.
Shipping Region
Senqir currently ships orders within the United States.
Transaction Currency
All product prices and transactions are processed in United States dollars (USD).
Business Days
Senqir’s business days are Monday–Friday.
All handling, transit, and estimated delivery timelines stated in this policy are measured in business days.
Order Cut-Off Time
The daily order cut-off time is 4:00 PM (GMT-8), Monday–Friday.
Orders placed after 4:00 PM (GMT-8) will begin processing on the next business day.
Order Processing and Handling Time
After an order is placed, it undergoes processing, verification, packaging, and preparation for shipment.
Senqir’s standard handling time is 1–5 business days.
Handling time begins according to the order cut-off and business-day schedule described above. Handling time refers to the period between receiving an order and transferring it to the shipping carrier.
Shipping Transit Time
After an order has been shipped and transferred to the carrier, the standard transit time is 27–37 business days.
Transit time refers to the period between the carrier receiving the shipment and delivering it to the customer.
Estimated Delivery Time
The total estimated delivery time is 28–42 business days, consisting of:
- Handling time: 1–5 business days
- Transit time: 27–37 business days
The estimated delivery timeline begins according to the applicable 4:00 PM (GMT-8) order cut-off.
Shipping Cost
Senqir provides free standard shipping for orders shipped within the United States.
There is no standard shipping charge for eligible United States orders.
Order Tracking
After your order has shipped, Senqir will send a shipping-confirmation email containing a tracking link.
Use the tracking link in that email to review the available shipment updates provided by the carrier.
Contact Information
For questions about order processing, shipment tracking, or delivery, contact Senqir using the information below:
Store Name: Senqir
Address:
230 Battelle Blvd
Richland, WA 99354
United States
Email: info@senqir.com
Operating Hours: Monday–Friday, 10:00 AM–5:00 PM (GMT-8)
Expected Response Time: Within 48 business hours
When contacting us about an order, please include your order number and a clear description of your question.