Orders are handled within 1–2 business days and generally require 7–9 business days in transit.

The total estimated delivery time is 8–11 business days. Business days are Monday–Friday.

Orders placed after the 4:00 PM (GMT-8) cut-off time begin processing on the next business day.

After your order has shipped, Senqir will send a shipping confirmation email with a tracking link.

Use the tracking link to view available updates from the shipping carrier. If you have not received a tracking email after the handling period, contact info@senqir.com and include your order number.

Eligible products may be returned or exchanged within 30 days of delivery.

Products must generally be new, unused, in their original condition, and returned with their original packaging, parts, accessories, manuals, and tags, where applicable.

All returns and exchanges require approval. Do not send a product back before receiving return instructions from Senqir.

No. For an approved return or exchange, Senqir provides a prepaid downloadable and printable return shipping label at no charge.

After approval, download and print the label, attach it securely to the package, and ship the product according to the provided instructions.

Senqir does not charge a restocking fee.

Senqir accepts:

• Shop Pay
• Apple Pay
• Google Pay
• PayPal Wallet
• Visa
• Mastercard
• American Express
• Diners Club
• Discover

All prices, payments, and refunds are processed in United States dollars (USD).

For additional assistance, email info@senqir.com. Our operating hours are Monday–Friday, 10:00 AM–5:00 PM (GMT-8), and we respond within 48 business hours.